Glenn Ehlers and Connie Henn assisted in updating the VITA Training Guide and Workbook for the Wisconsin Department of Revenue recently.

CAP Services staff and volunteers assist in updating VITA Training

The Volunteer Income Tax Assistance (VITA) program provides low-income households with assistance in filing their income taxes, helping families to claim any tax credits for which they are eligible.

CAP Services Lead Site Coordinator Connie Henn and Volunteer Tax Preparer Glenn Ehlers were asked to be on a committee to update Wisconsin’s VITA training materials. The committee spent numerous hours this past summer and fall updating and overhauling the materials that provided thorough training for volunteer tax preparers of all levels of experience.

Henn and Ehlers were recognized by receiving honorable mentions in the 2019 VITA/TCE Training Guide and Workbook by Secretary Peter Barca. “This rewrite is a tremendous improvement for training Volunteer Tax Preparers in preparing accurate Wisconsin returns for those folks who qualify for our VITA program,” said Henn.

CAP’s VITA program continues to assist low-income households in Portage, Waupaca, and Waushara Counties. For VITA to continue to make a difference, it is in need of volunteers for the tax season. These volunteers would provide customer support or prepare tax returns as the client base increases each year. Additionally, volunteers are eligible to file their own returns as well as returns for friends and family, free of charge.


If you are interested in volunteering for CAP Services VITA Program of have additional questions, please contact 920-647-0978 or apple at