WISCAP recognizes CAP Service’s Connie Henn
Connie Henn, Redgranite, received the Wisconsin Community Action Program Association (WISCAP) 2018 Exceptional Community action Staff Member Award during the organization’s annual meeting May 2, in Madison. WISCAP, the state’s community action trade association, recognized Henn for her work with CAP Ser-vice’ Volunteer Income Tax Assistance Program (VITA) in Waushara County. VITA helps individuals and families maximize their tax returns. “Connie does a tremendous job of encouraging taxpayers to save their tax return, and empowers her volunteers to do the same,” said Erin Olson, Henn’s supervisor. Last year, when Henn discovered limitations in the IRS software that discouraged saving among CAP Services’ clients, she took the initiative to change that. After many calls and emails, she reached out to the Prosperity Now Taxpayer Opportunity Net-work, who were able to elevate the issue to their national IRS partner. As a result of Henn’s persistence and advocacy, the software company deployed an update providing the necessary options for tax filers to split their refunds in a variety of ways.